Skills

Here’s a list of my skills, contact me if you have any questions.

  • Proficient in troubleshooting Windows operating systems
  • Familiar with Mac OS X troubleshooting and basic system administration
  • Knowledgeable in managing Active Directory users and groups
  • Skilled in setting up and configuring virtual machines using software like VMware or VirtualBox
  • Capable of diagnosing and resolving network connectivity issues
  • Experienced in installing and configuring software applications on various platforms
  • Able to provide basic technical support for hardware peripherals such as printers and scanners
  • Competent in utilizing remote desktop tools for providing assistance to users
  • Familiar with basic scripting languages like PowerShell or Bash for automation tasks
  • Proficient in troubleshooting common software issues including web browsers and office suites
  • Knowledgeable in basic cybersecurity practices and malware detection techniques
  • Capable of performing system backups and restores
  • Skilled in setting up and troubleshooting email clients such as Microsoft Outlook or Apple Mail
  • Able to provide guidance on software updates and patches
  • Experienced in conducting basic hardware diagnostics and troubleshooting
  • Familiar with basic database concepts and SQL queries
  • Capable of providing basic support for mobile devices (iOS and Android)
  • Skilled in documenting technical issues and solutions for future reference
  • Proficient in providing customer service and maintaining a positive attitude while assisting users
  • Continuously learning and adapting to new technologies and troubleshooting methods